Read review posted by Smiling Patient on July 10, 2006, 12:01 p.m. for Dr. Kathy Hevrin - Dentist

Dr. Kathy Hevrin DDS - Dentist

4.5 based on 12 reviews

Rating out of 5 stars

Mansfield, TX

Map & Address
Review by Stars: 3.0 on Link
Dr Hevrin is great!!! The only problem was the attitude of the front desk, she verified my insurance and then entered it into the computer wrong which ended up costing me more than double the cost of what I was told. I understand that it was a mistake, but no one accepted responsibility and no one apologized, instead I was told that my insurance was verified by another girl in the office and that she cant help that it was wrong. After calling my insurance company I found out that the front desk girl was indeed the one that verified my insurance TWICE!!! And still no apology, just a bigger bill!!! This is really too bad because I really like Dr Hevrin, but I dont need the stress of having to deal with the front desk girl's inconsistency and lack of knowledge of her position... The Doctor and everyone else in the office was great!!! It really is too bad when a front desk person can cost a Physician new patients and referrals due to her attitude and inability to accept her own errors.
Agree 0 Disagree 0 Agree 0 Disagree 0