I have been going to Dr. Gentry for over 3 years. At first when I started going I thought everyone was so nice and that's because it's so expensive! My "plan" was outrageous but being naive, I sucked it up and forked out thousands of dollars (and go into debt) only to have a crown from a root canal fail and thus losing the tooth I paid thousands for her to fix. I finally got a second opinion from another dentist who was able to look at the treatment plan they printed out for me and beat their prices. They were also able to offer other therapies that Dr. Gentry didn't even consider an option. In my opinion, this group is a bunch of swindlers taking advantage of people who have dental anxiety and therefore don't go to the dentist as much. Always get a second and third opinion. After paying $2500 for my root canal which failed and being told I'd have to pay $6000 for an implant, I've finally decided to get another opinion. Heed my advice! The office staff is nice but when you're taken into a room to discuss financial options and coerced into thinking it has to be done right away, it's time to consider what you're paying for is your health, not tv screen, free water, and customer service.