Dr. Gentry is a very kind and upbeat woman. I had a root canal procedure with her. Although I was too sensitive and could not be numbed with the injections (the surgery was stopped by myself from the pain) she was very comforting and kind afterwards. She is a very sincere dentist. Her staff is very friendly and greets the visitors very informally. The office itself was festive with holiday lights and scary to cute Halloween toys/decor. The office also has a generous appointment span that extends into the late afternoon. They make sure that office time is used by those scheduling appointments because if a patient does not cancel within 24 hours the patient is charged $30 something dollars per hour that was allocated; because another patient could have used that time period. The hours offered is a 9-5 employment time management solution.