I met Drummond and his staff for the first time and I was impressed. Dr. Drummond takes his time explaining treatment..and in detail. He will go over xrays with me showing where there is a cavity and also showing me the condition of my gums. He also has a camera that shows me the inside of my mouth. He took a picture of a particular tooth that needed treatment and printed it out. And then later he emailed me the picture as well. This showed me that the treatment he was recommending was indeed needed to be done. Also the financial staff printed out my insurance information along with a picture of my mouth showing where the tooth that needed treatment was located. Everything done at Dr. Drummond was neatly explained. I was given an appt right away and I had no reservations about what I would be paying or what I was getting. The office is beautiful and very clean. I have recommended my coworkers to Dr. Drummond's office.