A Dr. Ludgren from this office (Dr. Shepherd wasn't available) got over-zealous in packing amalgam into a filling. The tooth hurt for months afterward. Went to see Dr. Shepherd about the issue and my concerns where generally ignored. It was the only reason I was there and I was treated like a dental hypochondriac. About a month after the visit the tooth painfully shattered. I asked about getting a discount or some kind of consideration as it should have been prevented: the office said it was my fault for having eaten.