I was very disappointed with this dentist. I had heard good things, nice office and staff, etc. The office is nice and the staff are friendly, but they are clueless. They seem to assume I have nothing else to do but take my children to the dentist. They never know what I'm making an appointment for, I must go over the treatment plan every time. I have cancelled appointments and still gotten reminder calls, which I must then follow up so I don't get charged for a missed appointment. They have scared both my children, by telling them things like, "If you don't get that loose baby tooth out in one week, we'll take it out!" and suggest expensive treatments at every turn.They do actually expect me to take my son back and have them remove a loose baby tooth. We're always stressed when we leave the office.