out of Read Reviews for Dr. Thoa Nguyen
The dentist did not provide details on treatment alternatives for sedation, nor details of what she would receive. (Required under informed consent laws)
Due to this lack of information, I asked what my daughter would receive and was given improper information. I was swayed against general anesthesia as "too expensive" yet their sedation medication ultimately meant 2 days of dental work, 2 procedures, and 2 charges for sedation ($200 each) whearas the general anesthesia would have been coverered under insurance 80%. My daughter suffered a potentially life threatening complication from the medication, requiring 911 assistance. When I asked what happened, the doctor stated she gave her a different medication than the staff had disclosed, and the order from the pharmacy indicates she received an adult dose, coupled with a larger than reccomended dose of another medication that is known to cause life threatening interactions with the first. When I looked at the sedation log, they never even indicated these medications were given(violates state law) so one month later I still am not sure what my daughter got that resulted in the problem, and the dentist will not respond to my correspondence, only that they "provided appropriate care"
I know this doctor: 2 months
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I was very disappointed with this dentist. I had heard good things, nice office and staff, etc. The office is nice and the staff are friendly, but they are clueless. They seem to assume I have nothing else to do but take my children to the dentist. They never know what I'm making an appointment for, I must go over the treatment plan every time. I have cancelled appointments and still gotten reminder calls, which I must then follow up so I don't get charged for a missed appointment. They have scared both my children, by telling them things like, "If you don't get that loose baby tooth out in one week, we'll take it out!" and suggest expensive treatments at every turn.They do actually expect me to take my son back and have them remove a loose baby tooth. We're always stressed when we leave the office.
I know this doctor: about a year
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