My wife and I went to Dr. Chavez because he had treated us a few years earlier and we trusted him. We expected to be fairly and ethically treated and charged reasonable prices. We found his manner of conducting business was anything but fair and ethical in that we were charged for x-rays that he did not take or were unnecessary, exams that he did not make, co-payments that the insurance company did not require, and for denture repair that he did not make. We found that he never called our insurance company even once and sent us away without fixing our problems, even though there was insurance to cover some of them. His staff treated us rudely and with contempt when we tried to talk to them about this. We tried to talk to Dr. Chavez about these things more than once, but while each time he promised to check on this and get back to us, he never did. And as for what he did charge: It took him 8.5 minutes to glue a loose bridge back in for which he charged $221. ($1,547 per hour rate). To re-glue on a cap on a tooth for my wife it took 3.5 minutes and they charged $231. ($3,960 per hour rate). Dr. Chavez has threatened to turn us over for collections unless we pay an additional disputed amount.
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