I've been a patient of Dr. Koppel for 13 years and the reason I stumbled across this website is that I'm thinking of finding another dentist....the reasons for that are several: 1. his prices are significantly above the median area rates reimbursed by my dental plan and he doesn't cap his rates at the reimbursed amount (also, I heard other patients complain that he doesn't take into account whatsoever a long-time patients financial condition and ability to pay - not that he must - but as a professional myself, it's something that I do frequently), 2. there was some turnover at his office a few years back and his current dental hygienst and technican don't seem to be as capable, confidence-inspiring or as personable as their predecessors. and 3. his offices (last redecorated circa-1970) are rather depressing and the smell in the building a bit off-putting. So, nothing horrible, but I think I can find better.
His office manager - Wendy - is the best. Very responsive to appoinments -special requests - even on short notice.