Review by
Smiling Patient
Stars:
1.0
on
2016-09-08
Link
Facilities:
Service:
Painless:
Results:
Cost:
On December 10, 2015, during oral surgery to extract my wisdom teeth, Dr. Jeffrey Kootman left half of my #32 tooth inside the socket. I returned a week later to have my sutures removed and found that Dr. Kootman forgot we had an appointment. An hour after our regularly scheduled appointment, Dr. Kootman returned and misdiagnosed his failed surgery as complete.
In February of 2016 after weeks of pain and doubt that the surgery had been successful, I visited a different dentist while on a business trip in West Palm Beach, Florida. There I learned that the #32 tooth remained in the socket and had an X-Ray taken as proof. At that time I chose to have emergency surgery to alleviate the pain. I had the tooth extracted and paid the additional dental fees out of pocket. I returned to Gentle Dental in February of 2016 immediately after the emergency surgery and requested that I be refunded for this mistake.
After not receiving any payment or communication after my visit to Gentle Dental in February, I returned in April only to have to start the entire process over again. THIS GUY IS A QUACK!!
About Front Desk: No follow up, no management or customer service help
out of 5 stars
