My dentist performed a surgical extraction & bone graft on me (I realize now that he should have referred me to an oral surgeon). When the poorly performed procedure began causing me difficulty, my dentist was unavailable to fix it. I decided that (1) I need a new dentist and (2) it was time to go to a specialist/surgeon to fix the problem. I called Dr. Emery's office, explained my predicament, and they squeezed me in for an appointment the next day. As for the staff, they are knowledgeable, professional, and accomodating. As for Dr. Emery himself, he has GREAT chairside manner. He fixed my problem immediately and answered ALL of my questions without rushing me or making me feel stupid. He also made clear that I could call anytime, including evenings and weekends if need be. At that point, I decided to have Emery do my implant in a few months. Lastly, he seems to treat the people who work for him with dignity and respect. This creates a nice atmosphere in the office. I've been to dentists where that is not the case and it is uncomfortable for the patient.
In sum: I highly recommend Dr. Emery. I'll post an update after my implant. I doubt I'll have anything negative to say since his office does more implants than anyone in DC.