Review by
Smiling Patient
Stars:
3.0
on
2017-06-26
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Lee has been my dentist for over 20 years and I have been generally happy with her even though she is more expensive than others. However, recently I needed help straightening a front tooth as my teeth started shifting. She recommended a retainer so I thought I would try it. Firstly I am blind so getting to her office is difficult for me. This retainer required monthly visits but she believed it would not take too long to fix. The retainer was $650 dollars out-of-pocket. I live on a very fixed income. I paid for the retainer anyways believing it would help me. Long story short, every time I went in there was something wrong and it didn't fit properly, it spent more time at the lab then in my mouth. I have since moved out of state and asked her to refund the money I spent on the appliance that was obviously not a good recommendation for me, or to just send it to me so I could see if a dentist here who might be able to work with it. Bottom line, several months later I have no refund or retainer. As I was a loyal customer for so many years I did not expect this kind of treatment. I am extremely disappointed and I do not recommend her any longer.
out of 5 stars
