The staff is great and the office is clean and looks new. I had 4 surgeries done at two different appointments to remove my wisdom teeth. Very gentle and calming and is always making sure I'm in no pain before he proceeded/continued with the extraction. Very minimal swelling, and hardly ANY pain afterwards (I was on some medication), but Dr. Arakawa was surprised as usually people on the medication would still feel pain. I recommend him to anyone who needs to have their wisdom teeth pulled! You won't be disappointed. :)