Read review posted by Sam Walker on Dec. 17, 2013, 3:42 p.m. for Dr. Steven Hever - Dentist

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Read review posted by Sam Walker on Dec. 17, 2013, 3:42 p.m. for Dr. Steven Hever - Dentist

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Dr. Steven Hever DDS Finesse Dental Care - Dentist

5.0 based on 9 reviews

out of 5 stars

Westlake Village, CA

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Review by Sam Walker Stars: 2.0 on 2013-12-17 Link

Facilities:

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I normally only write reviews with compliments to offer, that being said... I was referred here by a receptionist from my daughter's dentist. 1st visit resulted in the need for 1 & possibly 2 root canals. I explained w/past complications, I'd been advised to only to have Root Canals done by an Endodontic. He replied there's be no reason for him not to do all the work himself and a waste of money (he charged me more than the DDS). After problems getting me numb, he felt it important to take time to express this was in no way his fault, (no one said it was) needing to further clarify this was MY fault caused by my choosing only take Valium early in the morning & 1 hour prior & not the night before as well, after the pharmacist assured me the extra dose 15 hours earlier could help w/relaxation/ not Novocain efficiency) Then, their attempt to "HELP" me use the years benefits b4 a loss, I became worried when charged a gr8 deal more than normal, & assured I was pre-paid for the next several treatments. Uncomfortable but stuck after pre-paying $1700 on top of good insurance for treatments I never got, he said he owed me nothing. Had to pay 2nd dentist to verify work billed was NEVER done. Insurance needs me to file complain to get my $$

About Front Desk: They were nice, and only following what I heard him tell them to bill, and learned similar issues were blamed on them and they were let go. As if double billing clients would put money in their own pocket?? Sadly, he won't take any responsibility, and it will be "Someone else's fault". If blamed on me, i'll happily post pictures of 2nd opinion dentists findings, as well as what Heaver charged me for...