The office was generic, but clean, the staff did their jobs. They were not overly friendly nor were they rude. The Dr. was nice, and his bedside manor was great. I am the Mother of the Pt. The procedure was painful of course,( all four wisdom teeth removed) however he did give her a script for pain meds, and when she was sick d/t a reaction to the antibiotic, he called her in something quickly. The surgical assistants were very kind. We did wait in the waiting rm for about 25 minutes, but once we got back in the room for the procedure, the Dr. came in behind us, and when my daughter got anxious, he gave her iv medication for it. She had nitriousoxide, and when she was under; she was nervous they knew this because they had hooked her up to the monitor and her heart rate went up, so he treated her. I thought this was great because I am a nurse ( not affiliated with Barnes) and I have seen Dr.s ignore Pt's signs and symptoms of anxiety. this Dr. chooses to treat his Pt's and I thought that was wonderful. I guess I chaulk it up too, He could just ignore it and say well they are knocked out what difference does it make, He didn't do that. So, with that I believe our experience, no matter how painful, it was very good!