We were recommended by our dentist and when I called for my daughters wisdom teeth appointment they told me we needed a consultation before the actual appointment so we did that first. At the appointment they collected 80.00 even though we had dental insurance. Then at the extraction they collected 400.00 more. Then we received a statement for the 80.00 and they said our insurance wasn't covering it. I called my insurance carrier and they told me we only got 2 visits per year (which were both cleaning visits already taken) so the insurance carrier told me to have the doctor change the code to a consultation code (which is what the visit was to begin with) and the insurance would cover it at 80%. So I called and asked the doctor if they could change the code and resubmit and she said the doctor won't change codes everything is done the same.......what a joke.....not like he wasn't getting his money! This doctor was more worried about getting his 80.00 for 15 minutes of talking to us (and they claim this was not a consultation?) He only looked at an x-ray then said see you in 2 weeks. So I won't be going back to this doctor next year for my sons visit. Not very good customer service.
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