An instrument slipped in his hands during my procedure, slicing the bottom of my tongue and requiring stitches. It wasn't even near the treatment area! There was a lot of blood. Even though the assistant blurted out, "Again!" (leading me to believe mine is not an isolated incident) he acted as if nothing had happened. Since I had been given novacaine, I couldn't be sure what HAD happened. It was only after I had inspected my mouth and questioned him that he told me about the stitches but he never apologized. Of course when the feeling returned it hurt!
About Front Desk: Rude, insensitive, lacking in compassion
out of 5 stars
