Read review posted by maddie cape on Jan. 9, 2018, 1:16 p.m. for Dr. David Valauri - Oral Surgeon

Home NY New York

Read review posted by maddie cape on Jan. 9, 2018, 1:16 p.m. for Dr. David Valauri - Oral Surgeon

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Dr. David Valauri DDS - Oral Surgeon

5.0 based on 8 reviews

out of 5 stars

New York, NY

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Review by Smiling Patient Stars: 1.0 on 2018-01-09 Link

Facilities:

Service:

Painless:

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Cost:

Honestly the worst experience I've ever had. I've been trying to have my wisdom teeth out with them and they've cancelled my appts for ridiculous reasons multiple times, once even after I'd already left home to go there. I think the administrative worker handling my file must be going through something and it's heavily affecting his performance. I've missed several days of work from this. He failed to tell me the xray machine was broken for my first appointment (an xray) but had me wait 45 minutes in the room anyways and said they could do the appointment anyways (no they couldn't) Next he wrote on a business card when my next appt was and both the date and location was wrong. The doorman at the wrong location said I wasn't the only one. They were moving locations and never updated patients when the dates they moved changed. This also happened another time but since I expected it, I called first. The week of my surgery, he called and said there was a problem with my insurance. There wasn't and hadn't been for my xrays. They said their insurance person would call (she didn't, was on vacation,) and now I'm trying to get my xrays to change places which is also difficult apparently.

About Front Desk: They are the root of the problems I've had. Very bad organization. Can't schedule an appointment, can't transfer a phone call, send you xrays, problem solve etc. The one guy must be going through a hard time and is very distracted or something and it's greatly affected his work

Front desk:

I know this doctor: 4 months