Dr. Ward and his staff are very nice, and he is very gentle. I had a tooth that was bothering me so the Dr. pulled the tooth and sent me about my business. When I returned for my follow up, he took a follow up x-ray and told me he was satisfied with he saw and sent me about my merry way. Once the swelling went down, I noticed that he left a piece of the tooth in my mouth! So I have to go back to him to complete the job since I'm still paying for the proceedure.