Review by
Smiling Patient
Stars:
3.0
on
2012-12-20
Link
Facilities:
Service:
Painless:
Results:
Cost:
although this is a nice facility and Dr. Pool is professional, the cost of treatment was 35% HIGHER than other places. I went to him because he was on the list of doctors that my health insurance accepted. Even with the insurance I ended up paying WAY more than if I didnt have insurance. The staff was poor. No mention that I would need a driver after surgery...I didnt know as I felt that with a local I would be able to drive afterwards. Didnt find out until the morning of surgery. NO mention of cost as i thought my insurance covered until I was there for surgery, and then they could not begin until my parents ID was faxed over...not sure why this wasnt all taken care of in advance not sprung upon me as I am waiting in the lobby for surgery or no mention of ID before they would accept the credit card.. Also, when I made the appointment NO mention that I could have the consult and surgery the same day...Veronica set up two separate appointments unnecessarily, knowing that I would only be available for a window period of a few days. Only with subsequent calls and a chance conversation with different staff
out of 5 stars
