I broke a tooth and was referred to Dr. Randolph to have it removed, since it coudn't be saved. His receptionist and assistant were friendly and professional and Dr. Randolph numbed the area with virtually no pain, just a slight pinch. The whole procedure took less than 5 minutes and I didn't feel anything, just pressure. He didn't even need to put in a stitch to close my gum, just a sterile gause pad. The bleeding, which was minimal, oozed fa bit for a couple hours and then stopped. It was healed over in just four days. When the anasthetic wore off, I didn't feel any tingling sensation or droopy lip like I have with other dentists. He uses great painkillers! I didn't even need any aspirin when the anasthetic wore off. I was amazed. It was the easiest and best dental procedure I've had in my entire 56-year life! I highly recommend him! And his office dcecor fits Texas -- it's all western!