out of Read Reviews for Dr. Robert James
I went to this office based upon a recommendation from a friend, even though they were out-of-network for my insurance. Dr. Bob said my son had 4 cavities which needed to be treated and gave me a quote of $1600. The office was suppose to obtain a pre-determination from my insurance company before proceeding with the fillings. I called the office 2 weeks after my son's appointment and they said that it could take 30 to 45 days. I asked for the specifics for the cost of the fillings and spent at least 10 minutes in conversation with the staff on the phone. After another 30 days, I called to see about scheduling my son for his fillings. The office said they never sent my son's paperwork into the insurance company and did not have a pre-determination. I was furious! Now my son has been walking around with a mouth full of cavities and I'm looking for someone else!
I know this doctor: one day
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Dr. James is the absolute BEST pediatric dentist I've ever had for my son, who is now 10 years old. His team is always so happy and nice. He is proactive about dental care and puts a lot of emphasis on having good, healthy eating habits as well as brushing and/or flossing habits, as these all contribute to good dental health. My son loves to go to the dentist because the entire place revolves around children. Dr. Bob does all of the dental exams and he dresses up as a different cartoon character every day. There is a little video arcade as well as face painting. The entire facility is extremely clean, bright, and colorful. All of the seats and equipment are sized for children. When my son got sealants (done by Dr. Elkins), the room he was in had a great relaxing view out of an enormous picture window and he got to watch cartoons while they did the work. One of my favorite things is that Dr. Bob also has an orthodontist (Dr. Childers) who works with him and Dr. Elkins in the same building. Dr. Childers keeps an eye on my son's teeth as he grows so that he can let me know early on about the potential for necessary orthodontics work in the future (braces in my son's case). It is a very proactive approach and I love it!
I know this doctor: 3 years
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I love this office! The staff is etremely friendly and it is well worth my time because my children LOVE to go there.
I know this doctor: 3 years
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Dr. Bob treated my daughter before we left the area 4 years ago. Unfortunately we found out when we got back about a year ago that he is no longer a provider with our insurance. We are now looking for a dentist that I hope is at least half as good!
He was wonderful with our children and I would recomend him to anyone!! The oldest was seriously scared of dentists and she absolutely loved going to Dr. Bob! She still has the polaroid of the first visit with him!!!
The office was great. It was clean and they filed my insurance paperwork with absolutely no problem. The last visit my daughter had was only partially covered and they were great with billing me.
Wonderful with kids (and parents)!
I know this doctor: 5 years
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All around just a fabuous experience. The kids love going there. The administrative help is very detail oriented and always take care of insurance matters promptly and accurately.
I know this doctor: 6 years
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my kids love his office, video games, kid friendly atmosphere. very gentle and both dentists explain procedures first which helps with anxiety. Love the fact that i can sit with my child during treatment. Very knowledgeable staff
I know this doctor: 8 years
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Dr. James is a wonderful dentist. He is kind and great with the kids. Takes the time to answer your questions and explain all about your children's teeth. Wonderful office staff as well.
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Dr. Bob James is an excellent dentist. His facility is family friendly, the staff is very warm and helpful, and the hygienists are friendly and caring. The wait time is never long, and all of our children have had wonderful experiences here.
J Smith San Antonio, Texas
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I love the office ... its always cheerful and very professional ... my sons have always enjoyed going to see Dr.Bob and Dr.Casey ...
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Very Good, setting is relaxing and helpful. Anyone who need a good dentist, i highly recommend him to .
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