out of Read Reviews for Dr. Bianca Malin
Dr. Mailin,
I feel very uncomfortable with your staff Maxine. She reached me out through email on last Friday to say you guys can move my appointment on TODAY 4:30PM. When I had chance to look at my email and it was arounf 4:00PM. I responded and also left a voice mail. And I took today whole day off instead of Thursday. And I rescheduled all of my other appointments to today. I didn't hear anything from you guys, and this morning, Maxine reached me out through email again to say that this time spot is no longer available.
I have taken whole day off today, I won't take another day off just for dental appointment.
Suposingly this is my first visit to your place, and I decided to cancel my appointment permanently. it's just a waste of time.
Front desk:
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It had been too long since I've seen Dr. Malin, so it was difficult for me to "man up" and make an appointment. This was my first visit to her new office. It was a great experience. I was so nervous going in but the staff were warm, welcoming and completely non-judgmental. The facilities are first-class. Modern technology but the office didn't feel institutional. Dr. Malin's chair-side manner is fabulous. I cannot say enough about how comfortable she made me feel. I didn't feel like a patient as much as a "partner" in my care. I didn't hesitate to make an appointment for my 6-month check up.
About Front Desk: Fabulous. I was greeted by name when I walked in and I was put immediately at ease. Alex went out of his way to make me feel comfortable. The appointment began right on time and ended exactly when I was told it would end. This was important to me as I had a work event that I needed get to; I got there exactly on time.
About Hygienist: Joanne was terrific. She explained everything she was doing and her touch was quite gentle. Really great.
I know this doctor: 10 years
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Smiling Patient
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Dr. Bianca Malin
on March 7, 2014, 7:12 p.m.
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I went in today as a completely new patient for a 2nd opinion about getting a crown replaced. I've just been laid off work recently so spending any money is challenging when not knowing when my I will find work again. Dr Malin was wonderful and did a 'no charge' 2nd opinion consultation which even included an x-ray and photo. I couldn't be more pleased with her, her staff and the facility. Everyone was very nice and attentive. I was asked if I wanted water 3 times. There was a TV in the dental chair to distract me while I waited and the wait was not long at all. I was also pleased to find out that no, I don't need to replace the crown now. After this extremely positive experience, I will most likely be switching over to her as my primary dentist especially once I have dental coverage again once I have my next job.
I know this doctor: 1 day
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Doctor Malin, her assistants and her husband, are all extremely nice and knowledgeable.
Although this office has the very latest high-tech dentistry equipment, it has more of a family friendly atmosphere than any DDS I have ever been to. I would difently recommed this office.
I know this doctor: Two years
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great service! I have been going for over 2 years and this is the best in my area.
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Let me preface this with I have not been to the dentist for 3 years and although the dentist that I was seeing before was very good, this office visit was an "Experience!!". From the moment that you walk into the door and are greeted by Alex who "never has a bad day" to when you go in to see Joann the hygenist, you will understand how Dr. Malin's staff treats you to a wonderful patient experience. Coming from a healthcare background, I can say that they go above and beyond to make their patients feel very comfortable. Let's move on to the cleaning. Joann was wonderful! She took the time to explain everything that she was doing, she let me know my tooth rating, the computer at the chairside to me is also very helpful for the patient to visualize how their teeth look and what teeth are affected and need work. Joann took time to go over the xrays, and where I need to focus for my next visit. When Dr. Malin came in, she had time to discuss all my treatment options and gave her recommendations. At the end of the visit, Alex took the time to explain the estimate of my insurance coverage and my treatment plan. You will really enjoy your experience with Dr. Malin, her team and their patientcentric approach
I know this doctor: First visit
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I love Dr. Malin and her staff. I feel that I always receive the best treatment when I go and presented with all choices and options for potential treatment plan. My children are not afraid of the dentist and look forward to going and hearing how well they are taking care of their teeth. I would absolutely recommend Smiling Patient Dental Care to anyone needing a referral.
About Hygienist: Joanna was excellent and provided me with good information around treatment for my teeth and gums.
I know this doctor: 13 years
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